IT Service Portal
Section one: IT Service Management portal URL – ServiceNow today, Cherwell in the near future.
Section two: Password reset instructions/link. This is to address the most common reason people call/contact the service desk. https://passwordreset.microsoftonline.com/?whr=accidentfund.com
Section three: Important news. This would be used if we have some major outage, known issues impacting many users, etc.
How do I contact the Help Desk? Go to http://it.afgroup.com
What if my laptop is stolen? Go to http://it.afgroup.com
I can’t login and I am working from home. How do I reset my password? Go to http://it.afgroup.com
>>> (Microsoft password reset, account recovery url)
Who can I call for help with my laptop? Go to http://it.afgroup.com
What’s the phone number for the Help Desk? Go to http://it.afgroup.com
I lost my bookmarks because I got a new computer. What’s the website for creating a ticket for IT? Go to http://it.afgroup.com