IT Service Portal

Section one: IT Service Management portal URL – ServiceNow today, Cherwell in the near future.

Section two: Password reset instructions/link. This is to address the most common reason people call/contact the service desk.

Section three:  Important news.  This would be used if we have some major outage, known issues impacting many users, etc.

How do I contact the Help Desk? Go to

What if my laptop is stolen? Go to

I can’t login and I am working from home.  How do I reset my password?  Go to

>>> (Microsoft password reset, account recovery url)

Who can I call for help with my laptop?  Go to

What’s the phone number for the Help Desk?  Go to

I lost my bookmarks because I got a new computer.  What’s the website for creating a ticket for IT?  Go to