Middle Market

AF Group’s Middle Market team specializes in supporting organizations with complex exposures that demand thoughtful, high-touch service. Our state-focused territory alignment and broad appetite allow us to bring industry knowledge and strategic focus to every account.

We streamline the process with a single point of contact and pre-survey prospects, allowing us to tailor solutions to each company’s unique needs.

Once coverage is in place, policyholders are matched with loss control and claims experts who understand their industry – ensuring faster responses, smarter guidance and a better overall experience.

Marketing Resources

Middle Market Appetite

With a state-focused territory alignment, and the full, combined middle market appetite of AF Group’s United Heartland and Third Coast Underwriters, our underwriters have the industry segment knowledge to grow and support new and renewal business through a single point of contact.

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Results Matter

A recent study found accounts that came to a legacy AF Group workers’ compensation brand with an experience mod (e-mod) of 1.25 or greater, and stayed for four or more years, obtained an average experience mod savings of 29%.

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Mix of Business

By percentage of written premium, this resource provides a combined overview of our Middle Market and National Accounts mix of business across core industry sectors.

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Client Relations at Your Service

As the central point of contact, this specialized team serves as
the conduit between our policyholders, agent partners, and our workers’ compensation and multiline teams. Client Relations takes the time to identify and support the nuances of each account ensuring customer needs are met.

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Application of Allocated Loss Adjustment Expense (ALAE)

As ALAE is added to the total cost of loss for purposes of retro calculations, these differences give our loss sensitive programs a distinct advantage over plans from other carriers who charge for the some of the value-add services that we offer complimentary.

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AF Group Collective Strength

Leveraging more than 100 years of experience, AF Group companies offer exceptional customer service and extensive industry knowledge – and continuously strive to increase our long-term value by outperforming industry peers, attracting and developing top talent, and fostering a culture of excellence.

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TeleCompCare® – Telemedicine Benefits

AF Group’s TeleCompCare® (TCC) is a nurse triage/telemedicine program. TCC offers an innovative solution for injured workers to get immediate, appropriate care when a workplace injury occurs. It serves as the first notice of loss, which alleviates the need for the manager to fill out the injury forms.

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